Business Information
Bigdealsqb
Phone: +1 406-434-1413
Email: contact@bigdealsqb.com
Digital Products
All products offered on our website are digital products delivered electronically. No physical goods are shipped. Once a digital product has been delivered to the customer, it is considered received and accessible.
Refund Eligibility
We strive to provide a reliable and satisfying customer experience. Refund requests may be considered in the following situations:
The customer did not receive the digital product after completing the purchase.
The customer received incorrect or incomplete access details.
The delivered product does not function as described, and our support team is unable to resolve the issue after troubleshooting.
Non-Eligible Refund Requests
Refunds cannot be issued in the following cases:
An incorrect email address was entered during checkout.
Access was lost due to misuse, account security issues, or third-party interference.
The customer requests a refund after successfully accessing, downloading, or using the digital product.
Returns
Because all products are delivered electronically, physical returns are not required. If a refund is approved, any access credentials associated with the order may be deactivated to maintain security and prevent further use.
Refund Request Process
To request a refund, please contact our support team at:
contact@bigdealsqb.com
Please include the following information:
Full name
Order number
Email address used during checkout
A brief description of the issue
All refund requests are reviewed within 24–48 hours.
Resolution Time
If a refund request is approved, the refund will be processed within 3–5 business days. The exact time required for the funds to appear may vary depending on the payment provider or banking institution.
Duplicate Purchases
If a customer accidentally completes the same purchase more than once, we will refund the duplicate transaction once the situation has been verified.
Non-Transferability
All digital products are intended solely for the original purchaser. Reselling, transferring, or sharing access may result in loss of access without eligibility for a refund.
Contact Us
If you have any questions regarding this Refund & Returns Policy, please contact us at:
Email: contact@bigdealsqb.com